Bought from an Appmax partner? You got a discount

No. The amount is a gift from the store to you. It's automatic and tied to your purchases.

No, everything works through the WhatsApp you already have. Zero paperwork.

When you buy, you get a WhatsApp message with a link. Just follow the store's usage conditions.

Each store sets the expiry date. You see it when you receive your Cashback Max and can track it via WhatsApp.

Yes. You can use it on any product at the same store where you earned it. Some stores may cap how much cashback is usable per order (for example, up to 50%), but this is always clear before checkout.

It's automatic. When you finish payment, your Cashback Max is applied. If you had R$ 10.00 of cashback and make a R$ 150.00 purchase, the PIX, boleto or card charge will be R$ 140.00.

No. Cashback is always applied automatically on your next order.

No. Cashback Max is a credit to use on purchases at the same store and is deducted from the next valid order.

No. Cashback is personal and tied to your phone number.

If you return the product or request a chargeback, that purchase's cashback is canceled automatically.

The store where you bought. Each store configures how much cashback you earn, how long it's valid, and what percentage is usable per purchase. The value may vary by store.

Yes. Cashback is tied to the phone number you used at purchase. Always use the same number to receive and redeem benefits.

No. Purchases made using cashback don't generate new cashback; only purchases paid normally (without credit) do. Example: Purchase 1: pays R$ 100 and earns R$ 10 cashback. Purchase 2: pays R$ 50 using R$ 10 cashback and earns no new cashback. Purchase 3: pays R$ 80 without using cashback and earns R$ 8 cashback.

You get a WhatsApp reminder a few days before it expires. If you can't use it, the credit expires — but your next purchases may earn new cashback.

You can check any time via WhatsApp or at checkout, where the system automatically shows the available amount.

Yes. Cashback Max uses Appmax technology, which already processes millions of payments securely every month. Your data is protected and only used to improve your shopping experience.

You can. But the store always sets the rules. If there's another discount, cashback is applied on the final amount. Example: a R$ 100 product with 10% off becomes R$ 90. If you have R$ 30 of cashback, you'll pay only R$ 60.

Max is the Appmax ecosystem digital account that uses artificial intelligence to turn financial tasks into simple actions. Everything you need in your finances, with the best experience.